If you've been a victim of crime you deserve the best possible care.
Find out more about your rights, how to have your say, the criminal justice process and what to do if you're unhappy with how your case has been handled.
What to expect
If you have been the victim of a crime and decide to report it to the police, it is important that you understand the steps that come next and how to receive the support you need.
The Victims' Code
The Victims’ Code sets out the service you can expect from the police and other criminal justice agencies (referred to as service providers) from the moment you report a crime to the end of a trial in court.
Victim Personal Statement
The Victim Personal Statement Scheme gives victims an opportunity to explain how the crime has affected them, physically, emotionally, psychologically, financially or in any other way.
Out-of-court disposals allow the police to deal quickly and proportionately with less serious, and often first-time, offending which can be resolved without a prosecution at court.
Merseyside Police Witness Care Unit
The Witness Care Unit is the single point of contact for victims and witnesses as the case progresses through the Criminal Justice System.
Going to Court
If you have been the victim or witness of a crime, you may be requested to attend court to give evidence.
If you’ve been told that you might have to go to court as a witness, this is because you could be needed to ‘give evidence’ at a trial.
Victim Right to Review
The Victim Right to Review specifically relates to decisions not to prosecute and does not cover crime recording decisions or decisions not to continue with enquiries.
Victim Contact Scheme
The Victim Contact Scheme (VCS) provides information to victims of serious and violent offences, where the offender is sentenced to 12 months or more in prison. The scheme, which is run by the National Probation Service, is also offered when the offender is detained as a mental health patient.
Making a Complaint
If you report a crime, but are unhappy with the service you receive, you should let the organisation know.
Criminal Injuries Compensation Scheme
If you have been an innocent victim of a violent crime, you may be entitled to claim compensation from the Criminal Injuries Compensation Authority (CICA).