- What information do we collect about you?
- How will we use the information about you?
- How do we handle personal data?
- Access to your information and correction
- How to contact us
What information do we collect about you?
We collect information about you on our referral forms to Victim Care Merseyside.
We collect the information you provide in the feedback form or feedback survey and any contact information provided.
Website usage information is collected using cookies.
How will we use the information about you?
If you complete the feedback form or feedback survey and provide your contact details, we will use these to contact you.
If you use our referral form to self-refer into Victim Care Merseyside, the information you provide will be shared with Victim Care Merseyside for them to contact you.
If the police or a partners agency uses our form to refer your case into Victim Care Merseyside, the information provided will be shared with Victim Care Merseyside for them to contact you.
We will not share your information for marketing purposes with other companies.
How do we handle personal data?
We will handle personal data in accordance with the DPA and the GDPR. In particular we will ensure that any personal data is:
- Processed lawfully, fairly, in a transparent manner and with appropriate justification;
- Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
- Accurate and, where necessary, kept up to date;
- Kept in a form which permits identification of data subjects for no longer that is necessary for the purposes for which the personal data are processed;
- Processed in a manner that ensures appropriate security.
We will work to ensure that any personal data used by us or on our behalf is not excessive, reviewed appropriately and securely destroyed when no longer required. We will also comply with individuals’ rights.
We will not use your information submitted through the website for the purposes of marketing.
If you have consented to receive marketing we will send you information about products and services of ours which may be of interest to you, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link at the bottom of one of our emails or contact [email protected].
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email [email protected] or write to us at the following address:
Office of the Police and Crime Commissioner for Merseyside,
Mather Avenue Training Centre,
We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.