If you want to report a crime or incident to the police, there are a wide range of ways to do so.
Call 101 for non-emergency enquiries.
If you have a hearing or speech impairment, you can use the textphone service on 18001 101.
If you have a visual impairment, please tell the call handler when calling 101, and ask to use the Visual Impairment Protocol as a safeguarding measure.
In an emergency, always call 999
You should call 999 if:
- a serious offence is in progress or has just been committed
- someone is in immediate danger or harm
- property is in danger of being damaged
- a serious disruption to the public is likely
Or text on 999 if you have pre-registered with the emergencySMS service.
If you have a visual impairment, please tell the call handler when calling 999, and ask to use the Visual Impairment Protocol as a safeguarding measure.
British Sign Language (BSL) users can use the video relay service where an interpreter will help you report the crime to us.
Silent 999 calls
If you're in danger but you can't talk on the phone, you should still call 999, then follow these instructions depending on whether you're calling from a mobile or a landline.
On social media
You can also report a crime to Merseyside Police via their social media channels:
Stay anonymous - Crimestoppers
Contact Crimestoppers to anonymously report a crime or suspicious behaviour.
Online - crimestoppers-uk.org